TERMS AND CONDITIONS
Last Updated: July 21, 2018
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
PRINTINGCENTERUSA.COM ("PRINTINGCENTERUSA", "SITE", "WE" OR "US") IS OWNED AND
OPERATED BY CRAGO INC. THIS WEBSITE IS PROVIDED AS A SERVICE TO OUR CUSTOMERS.
BY VISITING, USING, AND OR REGISTERING WITH THE PRINTINGCENTERUSA SITE, YOU
("YOUR", "CUSTOMER", OR "USER") AGREE TO BE BOUND BY THE FOLLOWING TERMS AND
CONDITIONS. THE TERMS AND CONDITIONS CONSTITUTE A LEGALLY BINDING AGREEMENT
BETWEEN YOU AND PRINTINGCENTERUSA.COM. THE TERMS AND CONDITIONS GOVERN ANY AND
ALL USE OF THE SITE, ANY AND ALL USERS, VISITORS, AND OTHERS WHO ACCESS OR USE
THIS SITE, AND ANY AND ALL SERVICES RENDERED BY US. IF YOU DO NOT AGREE TO ALL
OF THE TERMS AND CONDITIONS, DO NOT USE THE SITE OR ANY SERVICES OFFERED OR
ACCESSED THROUGH THE SITE. IF YOU VIOLATE THE TERMS AND CONDITIONS, WE RESERVE
THE RIGHT TO DENY YOU ACCESS TO THE SITE, TOGETHER WITH ANY AND ALL OTHER LEGAL
REMEDIES.
GUARANTEE
Welcome to
PrintingCenterUSA.com. PrintingCenterUSA wants you to be completely
satisfied with your printing order! Our printing company guarantees a
top-quality product offered at a fair price, with the highest level of customer
service. Customer Satisfaction Guaranteed!
PrintingCenterUSA provides Customer Satisfaction on all Printing
Services.
If at any time you start to feel uncomfortable about the service you are
receiving give us a call at 800-995-1555 and tell us about it. You will be put
in contact with a live person. For further instructions on processing claims
see "CLAIMS" below.
If your order has defects in workmanship or materials within our
control, we will reprint your order with its original order specifications once
the claim has been processed and approved.
We are not responsible for any errors that are beyond our control such
as errors caused by you, delays caused by third parties, including common
carriers, and flaws inherent in the electronic-image-to-print process. Certain
circumstances are beyond our control and are not covered by this guarantee. We
are not responsible for:
- Design errors or color selection errors introduced by the
customer in the artwork file creation process;
- Any errors caused by transparencies created in your art files;
- Errors in user-selected options such as product type, size, finishing options, or quantity;
- Customer's spelling, punctuation, or other grammatical errors;
- Duplicate orders placed by the customer;
- Incorrect file layout for dimensions, folding, scoring, hole drilling, die cutting or other custom services;
- Any shifts in color due to us changing any image from RGB (Red-Green-Blue) or Pantone spot colors to digital CMYK (Cyan-Magenta-Yellow-Key/Black) or Grayscale (Key/Black) during the conversion process;
- Incorrect shipping address provided by the customer, undeliverable packages after delivery attempts, or other errors created by the customer;
- Orders damaged or lost by a shipping agent may be reprinted and do not qualify for full refund. Any expenses in expediting a reprint may be your responsibility;
- Errors made during the proofing set up not caught and rejected by the customer during the proofing stage;
- Any delays caused by delayed proof approval or delayed payment;
- Un-usable QR Codes, barcodes or any other tag that is meant to be read by a scanner or by electronic equipment. It is the responsibility of the user to ensure these items work correctly prior to producing the product.
This guarantee is limited to:
- This guarantee is limited to reprint of the original order quantity using the original approved artwork files. If in our judgment it will not be possible to achieve a satisfactory outcome by replacing the order, PrintingCenterUSA may, at our discretion, elect to refund all or part of the original cost of the order. Any partial or full refund that we offer shall not include any shipping or postage related costs for the order.
- This guarantee does not cover fees or costs associated with mailing services, postage, associated incidental or consequential damages or claims. PrintingCenterUSA is not liable for United States Postal Service ("USPS"), United Parcel Service ("UPS"), Federal Express ("FedEx") or any other carrier's service or delivery errors, including loss or delay, and will not refund any shipping, postage, or handling costs.
- PrintingCenterUSA is not responsible for any damages to you or any third party, consequential, incidental, or otherwise, or other claims incurred by you or your business caused by receiving printed materials which are defective, incomplete, or which you receive later than the estimated delivery date.
- Your order will be produced in accordance with CMYK industry standards for "pleasing color". With any order, purchase or use of services you agree to these standards for color. Our guarantee does not include defects related to color matching. Due to variations in monitor calibrations, ink, paper, and limitations throughout the printing processes, we cannot guarantee the final product will match the color/density of your personal printer, monitor or any other way in which you may use to determine appropriate color. Such variations will be considered acceptable. A hard copy proof of your project will provide a more accurate depiction of your final product. Minor color shifts between a hard copy proof and the final production product may occur.
- PrintingCenterUSA cannot prevent slight color shifts throughout an order. The determination of slight color shifts or minor color shifts is at the full discretion of PrintingCenterUSA.
- PrintingCenterUSA is not liable for failure to meet expected deadlines due to improper file composition or changes in artwork or services during the proofing and production process.
- The only remedy for problems with any order that has defects or manufacturing issues is reprinting of the order to correct product defects unless at PrintingCenterUSA's discretion, we deem a partial or full refund to be the best remedy.
- Any refund, reprint or any other resolution shall not extend to any shipping and handling costs, or any mailing and postage related expenses or costs.
- PrintingCenterUSA is not liable for any loss or damage to any customer images or artwork. It is your responsibility to store all files and related artwork as you deem appropriate.
- Shipping transit times are not guaranteed. Ground and Freight shipping services are non-refundable for any reason contributing to a delayed delivery date.
- Damage to the products arising after PrintingCenterUSA's delivery to the shipping agent are not covered in this Guarantee. All PrintingCenterUSA products are shipped F.O.B. Shipping Point, meaning all title and risk passes to you, the customer upon PrintingCenterUSA's delivery to the shipping agent. Orders damaged or lost by a shipping agent may be reprinted and do not qualify for full refund. Any expenses in expediting a reprint may be your responsibility.
CLAIMS
To initiate the claims process email support@printingcenterusa.com or
call 800-995-1555 within 30 days of receipt of your order. If a claim is not
started within 30 days, both parties agree that the order has been accepted and
PrintingCenterUSA has satisfied all terms, conditions, and order requirements.
Once the claims process has been initiated
we will attempt to contact you via phone or email communications, so you can
provide everything we need to process the claim. In some cases, we may ask for
images to be provided showing the manufacturing problem or defect. At our
discretion, once it has been determined to be a defect due to a manufacturing
error or defect in product or service rendered by PrintingCenterUSA, we may
provide product return instructions. With the requested defective material
being returned and received by us, we may reprint the order at our expense from
your original file and with your original order specifications. We reserve the
right to determine whether a manufacturing error or defect has occurred.
Any and all claims are limited to reprint of the original
order quantity using the original approved artwork files. Any reprint shall not
include any shipping or postage related costs for the order.
For all projects in which there is a dispute and a
reprint has been deemed appropriate by us, no new files or alterations to the
files may occur. In these situations, PrintingCenterUSA will reprint the
original approved artwork. Any new artwork would be considered a new
project or service to be supplied by PrintingCenterUSA and the full charges for
the new project or service will apply.
PrintingCenterUSA may reject any claim
brought forward for any reason including circumstances not covered by this
Guarantee.
QUOTING
It is your responsibility to review
estimates carefully, including but not limited to, reviewing various
quantities, manufacturing details, production and shipping options, mailing and
estimated postage rates. If there is anything that is not understood, it is
your responsibility to review the estimate with a Customer Service Specialist
until deemed understood.
You may request a custom quote for products
not shown on the Site. PrintingCenterUSA reserves the right to provide a
custom quote or produce a custom project. Any quote or services provided is at
the discretion of PrintingCenterUSA.
Quotes may include any of the following:
- A breakdown of printing options including materials and
manufacturing operations;
- Quote may be defined as to the project containing bleed
or without bleed;
- Costs for initial review of art files;
- The estimated mailing service type and postage costs
associated with the project(s);
- Standard finishing operations including binding, folding
and any other options that may pertain to your project(s);
- Estimated shipping costs or freight costs, or any other
delivery costs associated with a project(s);
All quoted costs are estimated costs and may change upon
final review of the project. All mailing and postage costs are estimated
and may change up to the point of final delivery to USPS and approval of your
mailing project by USPS.
- Online pricing and custom quotes are valid for 30 days from the date that either a quote was saved or presented to the user. All prices and options contained on the Site are subject to change without notice.
- All promotions advertised via email, online or any other forms of communication can only be applied once per order. In no situation can multiple discounts or promotions be used on the same order.
- All promotions are limited to a maximum discount of $250.00 unless explicitly stated in the promotion received.
- Promotions may end at any time at the discretion of PrintingCenterUSA. Promotions are not subject to a 30-day expiration regardless of its addition to any quote.
- PrintingCenterUSA is not responsible for any damages to you or any third party, consequential, incidental, or otherwise, or other claims incurred by you or your business caused by receiving any quote that is deemed incomplete or inaccurate.
PROOFING | FILE SERVICES
Proofs may not always be provided automatically. It is
your responsibility to request a proof with your order.
When requested or ordered, an electronic proof in .pdf
format will be uploaded to your account or sent to you via email. You
will receive email notification prompting you to approve or reject your proof.
The email notification for the proof will be sent to the email address supplied
with the order. It is your responsibility to ensure that you received this proof
notification. It may take up to 24 hours or more for PrintingCenterUSA to
process each proof. Any file issues arising from unusable files or files that
are not deemed print ready by PrintingCenterUSA will delay the proofing
process.
If a proof has been provided for your project, it will
not be sent to press without your approval. It is the user's responsibility to check their proof.
We are not liable for delays in the order caused by the user's non-approval or
delayed approval of the proof.
When reviewing
your proof, you must have your overprint settings on. When your overprint preview settings are off, you will
not see the overprint. You must have your overprinting setting on when
previewing your proof to get an accurate proof. We are not responsible for your
preview settings not being correct. Customers are responsible for setting up
the files correctly and in accordance with our File Guidelines. To see our File
Guidelines Click Here.
An electronic proof is the final opportunity for you to
check aspects of the proof against the original including, the layout, bleeds,
crops, fonts and texts, spacing, punctuation, and image placement.
PrintingCenterUSA offers hard copy proofs as a paid
service. Our hard copy proof provides the most accurate representation of your
printed project and is available upon request. The request for a hard copy
proof may involve additional fees. A hard copy proof takes additional time. Hard
copy proofs are produced on the same paper that was ordered unless it is not
possible for PrintingCenterUSA to provide a proof on the paper ordered. Sample
paper for the proof may be available upon request and may be an additional
charge. Hard copy proofs may be produced bound, trimmed and folded as a
representation of your final product, unless it is not possible for
PrintingCenterUSA to provide the proof in that manner. Any additional charges
that may apply will be charged to your credit card at the time your proof is approved,
and your order is confirmed. Requesting sample paper and a hard copy proof
takes additional time and it is your responsibility to account for the
additional time when ordering a piece to print. It is your responsibility to
determine if you need a hard copy proof and/or sample paper with your print
order.
When using the design tool feature on our Site, you may
not automatically receive either a .pdf proof or a hard copy proof. An
electronic or hard copy proof may only be available at your request with your
order and at an additional cost. In some circumstances, at our
discretion, a .pdf or hard copy proof may also be required even if it was not
ordered by the user. If PrintingCenterUSA deems a proof necessary, you
would be required to approve such proof to proceed with your order.
If a proof comes back with corrections, each updated
proof may be an additional charge. You are responsible for all proofing
charges. It may take up to 24 hours or longer to process each new proof. Additional
time may be needed for Customer Service Representatives to respond to your
request for corrections. Although we strive to provide the fastest possible
service, PrintingCenterUSA is not responsible for any additional delays in the
proof correction process. See "PRINTING TURNAROUND TIME."
Corrections and new file submissions are billable items
and will be added to your invoice and charged accordingly. Corrections are
billed per hour with a 30 min. minimum and include but are not limited to
typographical errors, photo manipulation, color correction, resizing, and fold
adjustments.
With any corrections received, PrintingCenterUSA will
determine, at our discretion, if we can make those corrections or if we will
require new files to be provided by you. If we determine we can make the
corrections requested, we will make the corrections for the fees stated above.
If we cannot make the changes needed, a new file must be submitted and will be
billable as new files received according to the terms stated above. Any delays
this process causes in the final approval or production time is solely the
responsibility of the user. Any corrections or new files received will require
an additional proof to be sent and approved at an additional cost. In the event
where a new file is presented, or corrections are made, problems may occur when
those files are processed or re-processed that may or may not be related to the
changes made. It is your responsibility to review the proofs in their
entirety to ensure they are satisfactory.
At any time PrintingCenterUSA reserves the right to
cancel an order when we deem the files do not meet our requirements for print ready
artwork. In these circumstances PrintingCenterUSA may cancel your order with or
without any attempt to have the files corrected or re-submitted.
We do not allow any changes to artwork, job
characteristics, or printing turnaround time after you have approved a proof. Because
production will not begin until you approve your proof, you must be mindful of
the additional time it takes: to request and receive a proof; to request and
receive a hard copy proof; to request and receive sample paper for a hard copy
proof prior to receiving the proof itself; and, the additional delay that may
occur if items are missing, files do not meet our file requirements, or if
errors are identified in the proofing process. Spam blockers/filters may prevent you from receiving our
emails. You may receive emails from various email addresses during the order
process. After file review, additional delays may occur if items are missing or
the files do not meet our file requirements. PrintingCenterUSA is not
responsible for delays in the order caused by any of the above processes,
shipping times and delays in any of the above processes, and any delays caused
by your non-approval of the proof. For more information on the time it takes to
process and print your order, see "PRINTING TURNAROUND TIME AND ARRIVAL TIME."
PrintingCenterUSA reserves the right to store all supplied
artwork and data files for any project we are involved with producing or
servicing unless there is a specific, separate agreement, agreed to in writing
by both PrintingCenterUSA and the User. PrintingCenterUSA reserves the
right to delete storage of any supplied files at any time, at will, with or
without cause or notice to you. PrintingCenterUSA is not responsible to
store any supplied files for any period of time. PrintingCenterUSA recommends
that you store any files that you wish to have access to or use at any point in
the future. PrintingCenterUSA will make reasonable efforts to ensure that
files stored by PrintingCenterUSA are not released or provided to any other
parties except the user, or with the user's explicit agreement in
writing. If a situation arises where there is an unauthorized file
release that materially affects you, then PrintingCenterUSA will notify you in
accordance with applicable legal requirements.
DESIGN TOOL
When using the Site design tool services, you must
request a proof if one is required. Proofs are not automatically provided to you
when using this feature unless you specify in the order options. See "Proofing"
above. An electronic or hard copy proof will only be available on request at an
additional cost or if deemed necessary by PrintingCenterUSA.
Color representations when using the design tool are by
no means an accurate color reproduction of your final piece. Color changes may
occur resulting from the conversion of RGB (Red-Green-Blue) or Pantone
spot colors to digital CMYK (Cyan-Magenta-Yellow-Key/Black) or to Grayscale
(Key/Black). Electronic proofs may not match the color or density of a printed
piece.
When using the
design tool, you are responsible for all aspects of the item you design
including, but not limited to, size, color, font, and text. PrintingCenterUSA
is not responsible for spelling, punctuation, or grammatical errors made by
you, design errors and/or color selection errors introduced in the design tool
process submitted by you.
Additional charges
may apply to various design tool features. You are responsible for any
additional charges that apply to the design preferences you have chosen.
PRINTING TURNAROUND TIME AND ARRIVAL
TIME
For all types of proofs, printing turnaround time begins
the day after we receive approval of your proof and all needed payments have
been completed. Printing turnaround time does not begin when the order is first
submitted. Because printing turnaround time does not begin until you approve
your proof and all needed payments have been completed, you must be mindful of
the additional time required in the proofing process as discussed above in
"Proofing." PrintingCenterUSA is not responsible for any delays caused by your
failure or delaying in approving your proof.
Approvals received by 5PM EST will start calculating
production time the following business day. Approvals received after 5PM EST
will start production the day after the next. Weekends and holidays are not included in your quoted
turnaround time calculations.
The estimated
printing turnaround time is based on the typical number of hours or days that a
print job is completed under normal circumstances.
Printing turnaround
time does not include shipping transit time or mailing services. Please allow two
additional business days for any mailing services. You should allow additional
business days for delivery based on the shipping method you selected. Shipping
transit times vary and PrintingCenterUSA is not responsible for delays caused
by shipping carriers, weather, breakdown of equipment, illness, or any damages
resulting from the failure to receive a job on time.
Your estimated
arrival date should be calculated by adding the printing turnaround time to the
shipping transit time. For example, a
product with a printing turnaround time of two days and a shipping method of
Two Day service would have an estimated arrival date of four business days
after your files have been sent to production (we have received your proof
approval).
Printing turnaround
time and estimated arrival dates are estimates, not guarantees.
PrintingCenterUSA's responsibility is limited to preparing your printing order
and turning it over to the carrier for shipping. Your expected delivery date may change due to unforeseen
delays, such as equipment failure, illness or late delivery by a carrier.
SHIPPING AND HANDLING
The standard shipping method and carrier is UPS ground.
PrintingCenterUSA reserves the right to ship using UPS, FedEx, or the USPS, so
long as it does not extend the shipping time or increase the shipping cost.
Rates are available for Ground, Next Day Air, Two Day and Three-Day shipping
within the contiguous United States. Shipments to more than one address
may require additional shipping and handling charges for each location. When
choosing a shipping method, remember that the estimated shipping transit time
is based on the number of business days in transit and does not include
weekends, holidays, or the day the package is received by the carrier.
Shipping transit times vary, and PrintingCenterUSA
assumes no responsibility for delays caused by shipping carriers, weather, or
any damage resulting from the failure to receive a job on time. Your order may
arrive late due to unforeseen delays in delivery service, the breakdown of
equipment, weather, illness etc. For any shipment PrintingCenterUSA is
not responsible for any delays due to causes beyond their control such as the
unavailability or refusal of a person to accept delivery of the shipment,
acts of God, natural disasters, war risks, acts of terrorism, acts of public
authorities acting with actual or apparent authority, acts or omissions of
customers or similar authorities, authority of law, insufficient information
provided by a customer, Hazardous Materials Packages improperly offered for
transport, the application of security regulations imposed by a government, or
otherwise applicable to the shipment, riots, strikes or other labor disputes,
civil unrest, disruptions in national or local air or ground transportation networks,
disruption or failure of communication and information systems, and adverse
weather conditions.
You agree that shipping terms for all PrintingCenterUSA
products are shipped "Freight On Board Shipping Point" or "F.O.B. Shipping
Point" meaning all title and risk of loss transfers to you, the customer, upon
PrintingCenterUSA's delivery to the shipping agent.
Orders lost in transit may, at PrintingCenterUSA's
discretion, be reprinted with the same production terms as the original
order. Any expediting of services including shipping service is the
responsibility of the user. If the order lost in transit is later located and
delivered and you receive both the original order and the reprint the customer
will be required to pay for the reprint or ship one order back to us at your
expense.
PrintingCenterUSA will not be responsible under any
circumstances for refunding any shipping charges when you have chosen to
use your own shipping method or account instead of the PrintingCenterUSA
shipping options.
MAILING SERVICES
Your mailing list(s) are your exclusive property. We will
not utilize your mailing list for any purpose other than fulfilling your order.
We do not retail, sell, resell, or market any customer provided mailing list
data. Your mailing lists may be stored electronically. Your mailing
lists may be supplied to outside vendors for use in completing mailing services
for your project.
All mailing delivery dates are estimates, not guarantees.
PrintingCenterUSA's responsibility is limited to preparing your mailing and
completing delivery to the United States Postal Service ("USPS") PrintingCenterUSA's
responsibility ends when the job is delivered to either a USPS Business Mail
Entry Unit or the Great Falls, Montana Business Mail Entry Unit. In no event
shall PrintingCenterUSA be liable for USPS performance failures or delivery
delays.
If a package is mailed using USPS, all postage rates are
estimated until the USPS has accepted and approved the mailing.
All online estimates are based on mailing in the United
States only. The estimated pricing may change at any time until the USPS has
accepted and approved the mailing. Any additional charges for postage are the
user's responsibility to pay in full.
Rates may increase due to the design of the mail piece,
final weight, size, or shape. It is possible that your mailing piece will not
pass the USPS requirements for barcode readability and thus the postal rate
will increase.
Foreign Addresses will increase your postage rate. We
will mail to foreign addresses only upon written request when the order is
placed.
If your mailing does not qualify for automated postal
discounts we will mail at non-automated rates, increasing your postage costs.
All additional charges incurred for any reason are your responsibility to pay
in full.
Estimated postage must be paid in advance. Payment must
be received before we will deliver your mailing to the USPS. Postage may
be paid by check, PayPal or credit card. Any postage paid on credit card is
subject to a 5% convenience fee of the postage amount.
It is your responsibility to ensure the design meets all
postal regulations.
The USPS does not guarantee delivery of any First Class
or Standard class Mail.
PrintingCenterUSA does not guarantee delivery times on
items mailed through the USPS. Time in transit varies based on destinations and
season. All order with mailing services will be given to the USPS within 3
Business Days following the production time on the order. Typical delivery is
within 5-9 business days for First Class Mail and 15+ business days for
Standard Class Mail, where applicable.
Under no circumstances will PrintingCenterUSA refund postal
charges on mailed items.
Postage charges are estimated based on bulk mail rates
for standard, non-profit and first class from the USPS. The addition of mailing
services to a purchase should be expected to increase the shipment date of your
order by three business days.
In the event that there are more mailers than valid
records in the mailing list, the excess cards will be thrown away or recycled unless
you have requested them to be shipped to you in writing prior to the mail date.
Additional shipping charges will apply. No refunds will be provided for
any product produced but not used in a requested mailing service or shipped to
you.
PrintingCenterUSA is not responsible for any confidential
or private information in your postcard design.
PrintingCenterUSA is not liable for the
correctness or comprehensiveness of any mailing list which are provided by the
user.
Under no circumstances shall
PrintingCenterUSA be liable for the USPS performance failures or delivery
delays; loss of business; incidental or consequential damages; or, costs in
excess of billing services related to the specific job.
PAYMENT
All prices and amounts shown on this Site are in U.S.
Dollars (USD), unless otherwise noted. Upon submitting an order for processing
to purchase printing products, mailing services, design services or other
services, you agree that all charges, taxes and shipping/handling fees will be
paid by you with an approved payment method. Full payment, including shipping,
is due at the time you place an order before processing can begin.
We accept following payment types on the Site:
MasterCard, Visa, American Express, Discover and Paypal. Any postage paid on
credit card is subject to a 5% convenience fee of the postage amount.
We do not accept Cash on delivery ("COD") orders.
Purchase orders will only be accepted for Government and
Educational organizations upon approval of applications. PrintingCenterUSA
reserves the right to approve or not approve any purchase orders or
applications with or without cause at our discretion.
Any customer requesting payment terms must fill out our
credit application and may need to sign a personal guarantee to qualify.
PrintingCenterUSA may pull any credit information available to us after an application
has been submitted. PrintingCenterUSA may contact vendor references provided
on or supplied with the application. It is at the discretion of
PrintingCenterUSA to accept or reject any request for payment terms with or
without cause.
While PrintingCenterUSA tries to ensure accuracy, we also
reserve the right at any time during the ordering, manufacturing, shipping or
mailing process to correct any errors in pricing, promotions, or descriptions.
PrintingCenterUSA reserves the right to correct, cancel or refuse to accept any
order based on incorrect price, inaccurate applications, inaccurate promotional
codes or any other reason pricing may be deemed inaccurate.
ADULT CONTENT
Objectionable content in one person's eyes
may simply be artistic expression to someone else and it is hard to make the
distinction. PrintingCenterUSA is a small business and most of our work
consists of non-suggestive materials without any type of nudity.
PrintingCenterUSA may choose to print
tastefully done nudes and boudoir orders. Example of acceptable nudes and
boudoir orders include those that are properly lit, posed and composed.
PrintingCenterUSA reserves the right to
refuse to provide services or print any job involving nudity of any kind.
PrintingCenterUSA will not accept files or
print any job that it deems is suggestive or sexually explicit in any way, or
if there is any doubt as to the age of the models.
We will not produce or accept files that may
have been deemed explicit for any of the following reasons:
- Any situations of nude sexual activity;
- Any content deemed pornographic in nature;
- Any nudity of a highly suggestive sexual nature; and,
- Any images depicting the harming of minors in any way
including but not limited to content that violates state or federal child
pornography laws, child exploitation laws and laws prohibiting the
depiction of minors engaged in sexual contact.
If it is unclear as to the age of any models
we may provide materials to the proper authorities for further review. The
option to provide services for any project is at the sole discretion of
PrintingCenterUSA. We reserve the right to refuse to provide services
with or without cause.
GENERAL PROVISIONS
All sales are final, except as otherwise
provided in this Agreement.
PrintingCenterUSA reserves the right to refuse to provide
services or print any job at any time throughout the process with or without
cause.
PrintingCenterUSA reserves the right to subcontract all or
any portion of an order to an outside vendor.
All promotions advertised via email, online or any
other forms of communication can only be applied once per order. In no
situation can multiple discounts or promotions be used on the same order.
Promotions are not subject to a 30-day expiration
regardless of its application to any quote. All promotions can end at any
time at the discretion of PrintingCenterUSA with or without cause.
We cannot guarantee your order will have the exact number
of the product you ordered; however, overage or under count will not exceed 5%.
Samples of your product may be used for sales or
marketing purposes.
Electronic examples and images of your product may be
used as examples and possibly other marketing purposes on our Site, social
media or any other electronic marketing communication from PrintingCenterUSA.
PrintingCenterUSA reserves the right to contact and
market to any customer that has ordered from us via all possible channels of
communication available.
Your name may be included in our newsletter and
promotional databases.
CANCELLATIONS
In the event of any cancellation, you approve a
cancellation fee, plus any extra chargeable amount for the work done or costs
incurred by PrintingCenterUSA up to that point.
Any time period of 21 days lapsed may constitute an
automatic cancellation brought forth by PrintingCenterUSA and will also include
a cancellation fee of $35.00.
The customer will receive notice of such cancellation 5
days prior to the cancellation and will have the opportunity to discuss and
finish the order within those 5 days. After 5 days, any refunds or charges will
be processed, and the customer will receive the final notice of cancellation.
At any time PrintingCenterUSA reserves the right to cancel
an order when we deem the files do not meet our requirements for print ready files,
with or without any attempt to have the files corrected or re-submitted by the
customer.
At the discretion of PrintingCenterUSA we may choose to
cancel an order for any reason with or without cause. In such instances a
cancellation fee will not be applied. Charges for work done to that point
may apply.
INTELLECTUAL PROPERTY
By submitting your order with PrintingCenterUSA, you
guarantee that the printed matter is legal, and customer agrees to hold
PrintingCenterUSA harmless in any suit arising regarding the legality of
illustration or other printed materials that are degrading, libelous, harmful
to reputation, or an infringement of trademark, trade name, trade secrets, and
copyright laws.
PrintingCenterUSA does not censor any
material on our Site nor review material to determine whether it is in
compliance with the law. PrintingCenterUSA shall have no liability for
materials that are subject to copyright or trademark protections or that is
otherwise in violation of the law. Materials
may or may not have a copyright or trademark symbol but are still entitled to
protection. It is entirely the responsibility of the user to know your sources
before submitting your work for reproduction.
PrintingCenterUSA does not control the
Content provided or used by Customers and does not guarantee the accuracy,
integrity or quality of the Content.
PrintingCenterUSA shall not be liable to
you for Content on our Site or in our marketing that you may find offensive,
indecent or objectionable.
The Customer agrees to compensate PrintingCenterUSA for
all actual costs, liabilities, reasonable attorney fees, and any other expenses
associated with any infringement action brought upon by failure to recognize or
adhere to these policies.
All materials and content on the Site is the
intellectual property of PrintingCenterUSA and should not be used by anyone
without the prior written consent.
PRINTINGCENTERUSA PROPERTY
This Site content and software included in or made
available through the PrintingCenterUSA Site including graphics, photographs
images, logos, buttons, digital downloads, and data compilations are the
exclusive property of PrintingCenterUSA and is protected by United States and
International Property and Copyright Laws.
PrintingCenterUSA has provided some downloadable products
free for our customers to use in use of creating art for the sole purpose of
using this art in purchasing products and services from PrintingCenterUSA. Any
other use of these items provided on our Site without express written approval
from PrintingCenterUSA is prohibited.
Any communication, posts, ideas or suggestions sent to
PrintingCenterUSA, verbal, written or submitted to us in any other way is
nonexclusive and can be used by PrintingCenterUSA in any way they deem to use
the content worldwide. You agree to grant the
right to use such content, at our discretion. You represent and warrant that
you own or otherwise control all the rights to the content that you provide;
that the content is accurate; that use of the content you supply does not
violate this policy and will not cause injury to any person or entity; and that
you will indemnify PrintingCenterUSA for all claims resulting from content you
supply.
PrintingCenterUSA has the right but not the obligation to
monitor and edit or remove any activity or content. PrintingCenterUSA takes no
responsibility and assumes no liability for any content posted by you or any
third party.
All comments, feedback suggestions or ideas presented to
PrintingCenterUSA in any form are the exclusive property of PrintingCenterUSA.
You are not entitled to any compensation for any comment, feedback, suggestion
or idea that we may choose to act upon and use for any reason.
USE RESTRICTIONS
You may only use this Site to make
legitimate requests to purchase products or services offered. You agree to not
use the Site for any illegal, fraudulent, false, or speculative purpose. All
fraudulent use of the Site, including but not limited to, the use of fraudulent
credit card information, is prohibited. Fraudulent users may be prosecuted to
the fullest extent of the law. You may not use robots or other automated
means to access this Site, unless specifically permitted by PrintingCenterUSA. You
may not access or use our Site to gain knowledge for competitive or speculative
purposes. You may not distribute or attempt to distribute any viruses or any
computer code to or from the Site under any circumstances. You may not use the Site
in any way that would result in harm to us or any user. You represent that you
are of sufficient legal age to create binding legal obligations for any
liability you may incur as a result of your use of this Site.
DISCLAIMER OF
WARRANTIES
PRINTINGCENTERUSA MAKES NO EXPRESS OR IMPLIED
WARRANTIES OR REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THE
SITE, THE SERVICE OR THE CONTENT. THE SITE, THE SERVICES AND THE CONTENT ARE
PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND,
EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND
NON-INFRINGEMENT, WITH REGARD TO THE SITE, THE SERVICE, THE CONTENT, AND ANY
PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED VIA THE SITE. PRINTINGCENTERUSA
DOES NOT WARRANT THAT THE SITE OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED
THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS
WILL BE CORRECTED.
GENERAL LIMITATION OF LIABILITY
TO THE FULLEST
EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PRINTINGCENTERUSA.COM -
INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AFFILIATES
(COLLECTIVELY, THE "COVERED PARTIES") - BE LIABLE FOR ANY INJURY,
DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL,
EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER
BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY
CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS
SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH
THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT
SHALL THE COVERED PARTIES' BE LIABLE FOR ANY DAMAGES ARISING OUT OF YOUR USE OR
INABILITY TO USE THE SERVICE OR SITE; COST OF PROCUREMENT OF SUBSTITUTE GOODS
AND SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED, OR TRANSACTIONS
ENTERED THROUGH OR FROM OUR SERVICES; THE UNAUTHORIZED ACCESS TO OR
ALTERATION OF YOUR TRANSMISSION DATA, STATEMENTS, OR CONDUCT OF ANY THIRD PARTY
ON THE SITE; AND, ANY DELAYS IN THE RECEIPT OF ORDER FOR ANY REASON, OR ANY
OTHER MATTERS RELATING TO OUR SERVICES.
IN NO EVENT
SHALL THE COVERED PARTIES' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND
CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT) ARISING FROM THIS AGREEMENT OR
YOUR USE OF THE SITE, EXCEED THE ACTUAL AMOUNT PAID BY YOU TO PRINTINGCENTERUSA
FOR THE REQUEST.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE
ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO CERTAIN USERS.
INDEMNIFICATION
You agree to
defend, indemnify and hold harmless PrintingCenterUSA, its parent company Crago,
Inc., subsidiaries, affiliated companies, joint venturers, business partners,
licensors, employees, agents, and any third-party information providers to the
Site from and against any and all claims, losses, damages, costs and expenses, (including, but not limited to, direct, incidental, consequential, exemplary and indirect
damages), and reasonable attorneys' fees,
resulting from or related to your use of the Site or services, your breach of our
Terms & Conditions, any unauthorized access to any password-protected area of
the Site using your password, any unauthorized access or use of any data or
files provided to us, any image content being reproduced as part of your order,
any misuse, or inability to use the Site, its Content or its Services.
LINKS TO
THIRD-PARTY WEBSITES
Our Site
may contain links to websites that
are not owned, operated or controlled by us or our affiliates. All such links
are provided solely as a convenience to you. If you use these links, you will
leave this Site. PrintingCenterUSA is not responsible for any content,
materials or other information located on or accessible from any other website.
PrintingCenterUSA does not endorse, guarantee, or make any representations or
warranties regarding any other website, or any content, materials or other
information located or accessible from such websites, or the results that you
may obtain from using such websites. If you decide to access any other website
linked to or from this website, you do so entirely at your own risk.
CHANGES
TO THE SITE
PrintingCenterUSA
reserves the right, for any reason, and at our sole discretion, to terminate,
suspend or change any aspect of the Site including but not limited to content,
prices, features, products, services or hours of availability. Any changes to the
Site may be without notice or penalty. You agree that PrintingCenterUSA shall
not be liable to you or to any third party for any such limitation,
modification, change, suspension or discontinuance of any or all parts of the
Site.
GOVERNING
LAW AND VENUE FOR DISPUTES
Any and all disputes relating to this Agreement, your use
of the Site or any other PrintingCenterUSA service, are governed by, and will
be interpreted in accordance with, the laws of the State of Montana.
With use of the Site, services or products from
PrintingCenterUSA you consent to the exclusive jurisdiction and venue of the
state and federal courts located in the county of Cascade in the State of
Montana for all disputes arising out of, or relating to, the Terms and
Conditions and use of our Site, services, or products.
In an action to enforce any obligation under this
Agreement, the prevailing party is entitled to reasonable attorney fees and
costs.
NOTICES
Any notices sent from PrintingCenterUSA to the user shall
be provided as an email and sent to the email address provided to
PrintingCenterUSA by the user. Notice shall be deemed provided after the email
has been sent unless PrintingCenterUSA receives notification that the email
address is invalid. In such cases that the email
cannot be sent or received, PrintingCenterUSA may choose to notify the user via
USPS, to the physical address the user provided.
Unless stated otherwise in the agreement, all notices
provided to PrintingCenterUSA shall be sent to us by email to info@printingcenterusa.com. Notice shall be deemed provided after the email
has been sent unless the email failed to send or deliver for any reason.
Other available contact options are;
Mailing Address;
PrintingCenterUSA.com
117 9th ST N
Great Falls, MT 59401
Phone;
800-995-1555
ENTIRE
AGREEMENT
These Terms and
Conditions (including all of the policies and other Agreements described in
this Terms and Conditions, which are incorporated herein by this reference)
contain the entire understanding of the parties regarding its subject matter
and supersedes all prior and contemporaneous agreements and understandings
between the parties regarding its subject matter.
No act or failure to act shall constitute a waiver of any right or duty under
this Agreement, unless expressly agreed to in writing by the parties. These
Terms and Conditions are not assignable or transferable by you without the
prior written consent of PrintingCenterUSA. You and PrintingCenterUSA are
independent contractors, and no agency, partnership, joint venture, or
employee-employer relationship is intended or created by these Terms of
Service.
In the event that any one or more of the provisions of
this Agreement shall be held to be invalid, illegal, or unenforceable for any
reasons or in any respect, the remaining provisions shall remain valid and
enforceable.
PrintingCenterUSA
reserves the right to amend or modify these Terms and Conditions at any time.