Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.

PrintingCenterUSA, its parents and affiliates (hereinafter collectively referred to as "PrintingCenterUSA" "we" or "us") operates a website at printingcenterusa.com ("website") and provides services thorough that Website (the Website and services collectively "Services").

By visiting, using, and/or registering with the PrintingCenterUSA site, you ("your", "customer", or "user") agree to be bound by the following terms and conditions. The terms and conditions constitute a legally binding agreement between you and PrintingCenterUSA. The terms and conditions govern any and all use of the site, any and all users, visitors, and others who access or use this site, and any and all services rendered by us. If you do not agree to all of the terms and conditions then you must not use the Website or any services offered or accessed through the site. If you violate the terms and conditions, we reserve the right to deny you access to the site, together with any and all other legal remedies.

1. NON-EXCLUSIVE, NON-TRANSFERABLE LICENSE TO USE OUR WEBSITE
   1. PrintingCenterUSA grants you a limited, revocable, non-exclusive, non-transferable license to review and in some instance print content, on the Website for your personal and limited commercial purposes as long as they do not violate any aspect of these Terms and Conditions or applicable Law, including our intellectual property or the intellectual property rights of another party. We reserve the right to terminate or limit your access to the Website and/or the licenses granted herein for any reason and in our sole discretion.
   2. PrintingCenterUSA reserves the right to, at any time, temporarily or permanently, modify or discontinue any features associated with the Services with or without notice and for any reason, including performing maintenance, repairs or upgrades.
   3. PrintingCenterUSA (and our licensors) remains the sole owner of all rights, title, and interest in the Services. PrintingCenterUSA reserves all rights.
2. GUARANTEE

   We are not responsible for:

   1. PrintingCenterUSA wants you to be completely satisfied with your printing order! Our printing company guarantees a top-quality product offered at a fair price, with the highest level of customer service. Customer Satisfaction Guaranteed!
   2. PrintingCenterUSA provides Customer Satisfaction on all Printing Services.
   3. If at any time you have questions about our Services, please give us a call at 800-995-1555 and tell us about it. You will be put in contact with a live person. For further instructions on processing claims see "CLAIMS" below.
   4. If your order has defects in workmanship or materials within our control, we will reprint your order with its original order specifications once the claim has been processed and approved.
   5. We are not responsible for any errors that are beyond our control such as errors caused by you, delays caused by third parties, including common carriers, and flaws inherent in the electronic-image-to-print process. Certain circumstances are beyond our control and are not covered by this guarantee.
      1. Design errors or color selection errors introduced by the customer in the artwork file creation process;
      2. Any errors caused by transparencies created in your art files;
      3. Errors in user-selected options such as product type, size, finishing options, or quantity;
      4. Customer's spelling, punctuation, or other grammatical errors;
      5. Duplicate orders placed by the customer;
      6. Incorrect file layout for dimensions, folding, scoring, hole drilling, die cutting or other custom services;
      7. Any shifts in color due to us changing any image from RGB (Red-Green-Blue) or Pantone spot colors to digital CMYK (Cyan-Magenta-Yellow-Key/Black) or Grayscale (Key/Black) during the conversion process;
      8. Incorrect shipping address provided by the customer, undeliverable packages after delivery attempts, or other errors created by the customer;
      9. Orders damaged or lost by a shipping agent may be reprinted and do not qualify for full refund. Any expenses in expediting a reprint may be your responsibility;
      10. Errors made during the proofing set up not caught and rejected by the customer during the proofing stage;
      11. Any delays caused by delayed proof approval or delayed payment;
      12. Un-usable QR Codes, barcodes or any other tag that is meant to be read by a scanner or by electronic equipment. It is the responsibility of the user to ensure these items work correctly prior to producing the product
   6. This guarantee is limited to:
      1. This guarantee is limited to reprint of the original order quantity using the original approved artwork files. If in our judgment it will not be possible to achieve a satisfactory outcome by replacing the order, PrintingCenterUSA may, at our discretion, elect to refund all or part of the original cost of the order. Any partial or full refund that we offer shall not include any shipping or postage related costs for the order.
      2. This guarantee does not cover fees or costs associated with mailing services, postage, associated incidental or consequential damages or claims. PrintingCenterUSA is not liable for United States Postal Service ("USPS"), United Parcel Service ("UPS"), Federal Express ("FedEx") or any other carrier's service or delivery errors, including loss or delay, and will not refund any printing, shipping, postage, or handling costs.
      3. PrintingCenterUSA is not responsible for any damages to you or any third party, consequential, incidental, or otherwise, or other claims incurred by you or your business caused by receiving printed materials which are defective, incomplete, or which you receive later than the estimated delivery date.
      4. Your order will be produced in accordance with CMYK industry standards for "pleasing color". With any order, purchase or use of services you agree to these standards for color. Our guarantee does not include defects related to color matching. Due to variations in monitor calibrations, ink, paper, and limitations throughout the printing processes, we cannot guarantee the final product will match the color/density of your personal printer, monitor or any other way in which you may use to determine appropriate color. Such variations will be considered acceptable. A hard copy proof of your project will provide a more accurate depiction of your final product. Minor color shifts between a hard copy proof and the final production product may occur.
      5. PrintingCenterUSA cannot prevent slight color shifts throughout an order. The determination of slight color shifts or minor color shifts is at the full discretion of PrintingCenterUSA.
      6. PrintingCenterUSA is not liable for failure to meet expected deadlines due to improper file composition or changes in artwork or services during the proofing and production proces
      7. The only remedy for problems with any order that has defects or manufacturing issues is reprinting of the order to correct product defects unless at PrintingCenterUSA's discretion, we deem a partial or full refund to be the best remedy.
      8. Any refund, reprint or any other resolution shall not extend to any shipping and handling costs, or any mailing and postage related expenses or costs.
      9. PrintingCenterUSA is not liable for any loss or damage to any customer images or artwork. It is your responsibility to store all files and related artwork as you deem appropriate.
      10. Shipping transit times are not guaranteed. Ground and Freight shipping services are non-refundable for any reason contributing to a delayed delivery date
      11. Damage to the products arising after PrintingCenterUSA's delivery to the shipping agent are not covered in this Guarantee. All PrintingCenterUSA products are shipped F.O.B. Shipping Point, meaning all title and risk passes to you, the customer upon PrintingCenterUSA's delivery to the shipping agent. Orders damaged or lost by a shipping agent may be reprinted and do not qualify for full refund. Any expenses in expediting a reprint may be your responsibility.
3. CLAIMS
   1. To initiate the claims process email support@printingcenterusa.com or call 800-995-1555 within 30 days of receipt of your order. If a claim is not started within 30 days, both parties agree that the order has been accepted and PrintingCenterUSA has satisfied all terms, conditions, and order requirements.
   2. Once the claims process has been initiated we will attempt to contact you via phone or email communications, so you can provide everything we need to process the claim. In some cases, we may ask for images to be provided showing the manufacturing problem or defect. At our discretion, once it has been determined to be a defect due to a manufacturing error or defect in product or service rendered by PrintingCenterUSA, we may provide product return instructions. With the requested defective material being returned and received by us, we may reprint the order at our expense from your original file and with your original order specifications. We reserve the right to determine whether a manufacturing error or defect has occurred.
   3. Any and all claims are limited to reprint of the original order quantity using the original approved artwork files. Any reprint shall not include any shipping or postage related costs for the order.
   4. For all projects in which there is a dispute and a reprint has been deemed appropriate by us, no new files or alterations to the files may occur. In these situations, PrintingCenterUSA will reprint the original approved artwork. Any new artwork would be considered a new project or service to be supplied by PrintingCenterUSA and the full charges for the new project or service will apply.
   5. PrintingCenterUSA may reject any claim brought forward for any reason including circumstances not covered by this Guarantee.
4. QUOTING
   1. It is your responsibility to review estimates carefully, including but not limited to, reviewing various quantities, manufacturing details, production and shipping options, mailing and estimated postage rates. If there is anything that is not understood, it is your responsibility to review the estimate with a Customer Service Specialist until deemed understood.
   2. You may request a custom quote for products not shown on the Site. PrintingCenterUSA reserves the right to provide a custom quote or produce a custom project. Any quote or services provided is at the discretion of PrintingCenterUSA.
   3. Quotes may include any of the following:
      1. A breakdown of printing options including materials and manufacturing operations;
      2. Quote may be defined as to the project containing bleed or without bleed;
      3. Costs for initial review of art files;
      4. The estimated mailing service type and postage costs associated with the project(s);
      5. Standard finishing operations including binding, folding and any other options that may pertain to your project(s);
      6. Estimated shipping costs or freight costs, or any other delivery costs associated with a project(s);
   4. All quoted costs are estimated costs and may change upon final review of the project. All mailing and postage costs are estimated and may change up to the point of final delivery to USPS and approval of your mailing project by USPS.
      1. Online pricing and custom quotes are valid for 30 days from the date that either a quote was saved or presented to the user. All prices and options contained on the Website are subject to change without notice.
      2. All promotions advertised via email, online or any other forms of communication can only be applied once per order. In no situation can multiple discounts or promotions be used on the same order.
      3. All promotions are limited to a maximum discount of $250.00 unless explicitly stated in the promotion received.
      4. Promotions may end at any time at the discretion of PrintingCenterUSA. Promotions are not subject to a 30-day expiration regardless of its addition to any quote.
      5. PrintingCenterUSA is not responsible for any damages to you or any third party, consequential, incidental, or otherwise, or other claims incurred by you or your business caused by receiving any quote that is deemed incomplete or inaccurate.
5. PROOFING | FILE SERVICES
   1. PDF or Hardcopy proofs may not always be provided automatically. It is your responsibility to request a proof or additional proofs when you place your order.
   2. requested upon ordering, an electronic proof in .pdf format will be uploaded to your account or sent to you via email. You will receive email notification prompting you to approve or reject your proof. The email notification for the proof will be sent to the email address supplied with the order. It is your responsibility to ensure that you received this proof notification. It may take up to 24 hours or more for PrintingCenterUSA to process each proof. Any file issues arising from unusable files or files that are not deemed print ready by PrintingCenterUSA will delay the proofing process.
   3. If a proof has been provided for your project, it will not be sent to press without your approval.It is the user's responsibility to check their proof. We are not liable for delays in the order caused by the user's non-approval or delayed approval of the proof.
   4. When reviewing your proof, you must have your overprint settings on. When your overprint preview settings are off, you will not see the overprint. You must have your overprinting setting on when previewing your proof to get an accurate proof. We are not responsible for your preview settings not being correct. Customers are responsible for setting up the files correctly and in accordance with our File Guidelines. To see our File Guidelines Click Here
   5. An electronic proof is the final opportunity for you to check aspects of the proof against the original including, the layout, bleeds, crops, fonts and texts, spacing, punctuation, and image placement. It is also the final opportunity to change specifications including order quantities, material specifications, production, mailing or shipping options. After your proof approval the order will move into production and no further changes on your order will be possible.
   6. offers hard copy proofs as a paid service. Our hard copy proof provides the most accurate representation of your printed project and is available upon request. While a hard copy proof can be considered close in color and saturation, it is not meant to be used as an exact color match proof. Variations between the machine that the proof is produced on and the equipment the project is produced on can vary. Varying printing equipment can cause differences in visual representation but will still be within industry standard color tolerances. PrintingCenterUSA calibrates and monitors our color calibration for all equipment based on industry standards. Hard copy proofs produced with uncoated paper are not a good representation of color and should not be used for any type of color match. The request for a hard copy proof may involve additional fees. A hard copy proof takes additional time. Hard copy proofs are produced on the same paper that was ordered unless it is not possible for PrintingCenterUSA to provide a proof on the paper ordered. Sample paper for the proof may be available upon request and may be an additional charge. Hard copy proofs may be produced bound, trimmed and folded as a representation of your final product, unless it is not possible for PrintingCenterUSA to provide the proof in that manner. Any additional charges that may apply will be charged to your credit card at the time your proof is approved, and your order is confirmed. Requesting sample paper and a hard copy proof takes additional time and it is your responsibility to account for the additional time when ordering a piece to print. It is your responsibility to determine if you need a hard copy proof and/or sample paper with your print order.
   7. Tool Proofing Options: When using the design tool feature on our Site, you will not receive an additional .pdf proof or a hard copy proof with your order unless you choose these additional proofing options during checkout. During the design process you will be prompted and must approve your design prior to placing your order. During the design process by clicking "Add to Cart" in the design tool you certify that you have reviewed the project for accuracy and that the project is approved to be produced as is. If you need to review or make changes to your design project, you must click "Return to Project" at that time and make the needed corrections before proceeding through the ordering process. This process is your final chance to make corrections before production begins. An electronic .PDF or hard copy proof will only be available at your request with your order and at an additional cost. If you do not choose an additional proofing option no further proofing will be provided. In some circumstances, at our discretion, a .pdf or hard copy proof may also be required even if it was not ordered by the user. If PrintingCenterUSA deems a proof necessary, you would be required to approve such proof to proceed with your order. Once your order is placed and no additional proofing option is selected you will be unable to change specifications including order quantities, material specifications, production, mailing or shipping options. After your proof approval the order will move into production and no further changes on your order will be possible.
   8. If a proof comes back with corrections, each updated proof will be provided with an additional charge. You are responsible for all proofing charges. It may take up to 24 hours or longer to process each new proof. Additional time may be needed for Customer Service Representatives to respond to your request for corrections. Although we strive to provide the fastest possible service, PrintingCenterUSA is not responsible for any additional delays in the proof correction process. See "PRINTING TURNAROUND TIME."
   9. Corrections and new file submissions are billable items and will be added to your invoice and charged accordingly. Corrections are billed per hour with a 30 min. minimum and include but are not limited to typographical errors, photo manipulation, color correction, resizing, and fold adjustments.
   10. With any corrections received, PrintingCenterUSA will determine, at our discretion, if we can make those corrections or if we will require new files to be provided by you. If we determine we can make the corrections requested, we will make the corrections for the fees stated above. If we cannot make the changes needed, a new file must be submitted and will be billable as new files received according to the terms stated above. Any delays this process causes in the final approval or production time is solely the responsibility of the user. Any corrections or new files received will require an additional proof to be sent and approved at an additional cost. In the event where a new file is presented, or corrections are made, problems may occur when those files are processed or re-processed that may or may not be related to the changes made. It is your responsibility to review the proofs in their entirety to ensure they are satisfactory
   11. At any time, PrintingCenterUSA reserves the right to cancel an order when we deem the files do not meet our requirements for print ready artwork. In these circumstances, PrintingCenterUSA may cancel your order with or without any attempt to have the files corrected or re-submitted.
   12. We do not allow any changes to artwork, job characteristics, or printing turnaround time after you have approved a proof. Because production will not begin until you approve your proof, you must be mindful of the additional time it takes: to request and receive a proof; to request and receive a hard copy proof; to request and receive sample paper for a hard copy proof prior to receiving the proof itself; and, the additional delay that may occur if items are missing, files do not meet our file requirements, or if errors are identified in the proofing process. Spam blockers/filters may prevent you from receiving our emails. You may receive emails from various email addresses during the order process. After file review, additional delays may occur if items are missing or the files do not meet our file requirements. PrintingCenterUSA is not responsible for delays in the order caused by any of the above processes, shipping times and delays in any of the above processes, and any delays caused by your non-approval of the proof. For more information on the time it takes to process and print your order, see "PRINTING TURNAROUND TIME AND ARRIVAL TIME."
   13. PrintingCenterUSA reserves the right to store all supplied artwork and data files for any project we are involved with producing or servicing unless there is a specific, separate agreement, agreed to in writing by both PrintingCenterUSA and the User. PrintingCenterUSA reserves the right to delete storage of any supplied files at any time, at will, with or without cause or notice to you. PrintingCenterUSA is not responsible to store any supplied files for any period of time. PrintingCenterUSA recommends that you store any files that you wish to have access to or use at any point in the future. PrintingCenterUSA will make reasonable efforts to ensure that files stored by PrintingCenterUSA are not released or provided to any other parties except the user, or with the user's explicit agreement in writing. If a situation arises where there is an unauthorized file release that materially affects you, then PrintingCenterUSA will notify you in accordance with applicable legal requirements
6. DESIGN TOOL
   1. When using the Website design tool services, you must request a proof if one is required. Proofs are not automatically provided to you when using this feature unless you specify in the order options. See "PROOFING | FILE SERVICES" above. An electronic or hard copy proof will only be available on request at an additional cost or if deemed necessary by PrintingCenterUSA.
   2. Color representations when using the design tool are by no means an accurate color reproduction of your final piece. Color changes may occur resulting from the conversion of RGB (Red-Green-Blue) or Pantone spot colors to digital CMYK (Cyan-Magenta-Yellow-Key/Black) or to Grayscale (Key/Black). Electronic proofs may not match the color or density of a printed piece.
   3. When using the design tool, you are responsible for all aspects of the item you design including, but not limited to, size, color, font, and text. PrintingCenterUSA is not responsible for spelling, punctuation, or grammatical errors made by you, design errors and/or color selection errors introduced in the design tool process submitted by you.
   4. When placing elements like shapes, images, etc., they have their fixed static places while the print-ready PDFs are dynamic. Due to this dynamic calculation, there can be chances of the output mis-match for plus/minus one pixel. It will not be possible to match this output cut to cut when we compare with the grids.
   5. Additional charges may apply to various design tool features. You are responsible for any additional charges that apply to the design preferences you have chosen.
7. PRINTING TURNAROUND TIME AND ARRIVAL TIME
   1. For all types of proofs, printing turnaround time begins the next business day after we receive approval of your proof and all needed payments have been completed. Printing turnaround time does not begin when the order is first submitted. Because printing turnaround time does not begin until you approve your proof and all needed payments have been completed, you must be mindful of the additional time required in the proofing process as discussed above in "PROOFING | FILE SERVICES." PrintingCenterUSA is not responsible for any delays caused by your failure or delaying in approving your proof.
   2. Approvals received by 5PM EST will start calculating production time the following business day. Approvals received after 5PM EST will start production the day after the next. Weekends and holidays are not included in your quoted turnaround time calculations.
   3. The estimated printing turnaround time is based on the typical number of hours or days that a print job is completed under normal circumstances.
   4. Printing turnaround time does not include shipping transit time or mailing services. Please allow two additional business days for any mailing services. You should allow additional business days for delivery based on the shipping method you selected. Shipping transit times vary and PrintingCenterUSA is not responsible for delays caused by shipping carriers, weather, breakdown of equipment, illness, or any damages resulting from the failure to receive a job on time.
   5. Your estimated arrival date should be calculated by adding the printing turnaround time to the shipping transit time. For example, a product with a printing turnaround time of two days and a shipping method of Two Day service would have an estimated arrival date of four business days after your files have been sent to production (we have received your proof approval).
   6. Please understand printing production time and estimated arrival dates are estimates, not guarantees. PrintingCenterUSA assumes no responsibility whatsoever for delays caused by shipping carriers, weather, the breakdown of equipment, illness, supply chain disruptions, etc. PrintingCenterUSA takes reasonable measures to prepare your printing, but we do not assume any liabilities for any delay that may occur.
8. SHIPPING AND HANDLING
   1. The standard shipping method and carrier is UPS ground. PrintingCenterUSA reserves the right to ship using UPS, FedEx, or the USPS, so long as it does not extend the shipping time or increase the shipping cost. Rates are available for Ground, Next Day Air, Two Day and Three-Day shipping within the contiguous United States. Shipments to more than one address may require additional shipping and handling charges for each location. When choosing a shipping method, remember that the estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays, or the day the package is received by the carrier.
   2. Shipping transit times vary, and PrintingCenterUSA assumes no responsibility for delays caused by shipping carriers, weather, or any damage resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, weather, illness, etc. For any shipment, PrintingCenterUSA is not responsible for any delays due to causes beyond their control such as the unavailability or refusal of a person to accept delivery of the shipment, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent authority, acts or omissions of customers or similar authorities, authority of law, insufficient information provided by a customer, Hazardous Materials Packages improperly offered for transport, the application of security regulations imposed by a government, or otherwise applicable to the shipment, riots, strikes or other labor disputes, civil unrest, disruptions in national or local air or ground transportation networks, disruption or failure of communication and information systems, and adverse weather conditions.
   3. You agree that shipping terms for all PrintingCenterUSA products are shipped "Freight On Board Shipping Point" or "F.O.B. Shipping Point" meaning all title and risk of loss transfers to you, the customer, upon PrintingCenterUSA's delivery to the shipping agent.
   4. Orders lost in transit may, at PrintingCenterUSA's discretion, be reprinted with the same production terms as the original order. Any expediting of services including shipping service is the responsibility of the user. If the order lost in transit is later located and delivered and you receive both the original order and the reprint the customer will be required to pay for the reprint or ship one order back to us at your expense.
   5. PrintingCenterUSA will not be responsible under any circumstances for refunding any shipping charges when you have chosen to use your own shipping method or account instead of the PrintingCenterUSA shipping options.
9. MAILING SERVICES
   1. Your mailing list(s) are your exclusive property. We will not utilize your mailing list for any purpose other than fulfilling your order. We do not retail, sell, resell, or market any customer provided mailing list data. Your mailing lists may be stored electronically. Your mailing lists may be supplied to outside vendors for use in completing mailing services for your project.
   2. All mailing delivery dates are estimates, not guarantees. PrintingCenterUSA's responsibility is limited to preparing your mailing and completing delivery to the United States Postal Service ("USPS"). PrintingCenterUSA's responsibility ends when the job is delivered to either a USPS Business Mail Entry Unit or the Great Falls, Montana Business Mail Entry Unit. In no event shall PrintingCenterUSA be liable for USPS performance failures or delivery delays.
   3. If a package is mailed using USPS, all postage rates are estimated until the USPS has accepted and approved the mailing.
   4. All online estimates are based on mailing in the United States only. The estimated pricing may change at any time until the USPS has accepted and approved the mailing. Any additional charges for postage are the user's responsibility to pay in full.
   5. Rates may increase due to the design of the mail piece, final weight, size, or shape. It is possible that your mailing piece will not pass the USPS requirements for barcode readability and thus the postal rate will increase.
   6. Foreign Addresses will increase your postage rate. We will mail to foreign addresses only upon written request when the order is placed.
   7. If your mailing does not qualify for automated postal discounts we will mail at non-automated rates, increasing your postage costs. All additional charges incurred for any reason are your responsibility to pay in full.
   8. Estimated postage must be paid in advance. Payment must be received before we will deliver your mailing to the USPS. Postage may be paid by check, PayPal or credit card. Any postage paid on credit card is subject to a 5% convenience fee of the postage amount.
   9. It is your responsibility to ensure the design meets all postal regulations.
   10. The USPS does not guarantee delivery of any First Class or Standard Class Mail.
   11. PrintingCenterUSA does not guarantee delivery times on items mailed through the USPS. Time in transit varies based on destinations and season. All orders with mailing services will be given to the USPS within 3 Business Days following the production time on the order. Typical delivery is within 5-9 business days for First Class Mail and 15+ business days for Standard Class Mail, where applicable.
   12. Under no circumstances will PrintingCenterUSA refund postal charges on mailed items.
   13. Postage charges are estimated based on bulk mail rates for standard, non-profit and first class from the USPS. The addition of mailing services to a purchase should be expected to increase the shipment date of your order by three business days.
   14. In the event that there are more mailers than valid records in the mailing list, the excess product will be thrown away or recycled unless you have requested them to be shipped to you in writing prior to the mail date. Additional shipping charges will apply. No refunds will be provided for any product produced but not used in a requested mailing service or shipped to you.
   15. PrintingCenterUSA is not responsible for any confidential or private information in your printed or produced design.
   16. PrintingCenterUSA is not liable for the correctness or comprehensiveness of any mailing list which are provided by the user.
   17. Under no circumstances shall PrintingCenterUSA be liable for the USPS performance failures or delivery delays; loss of business; incidental or consequential damages; or, billed services related to the specific project.
10. PAYMENT
    1. All prices and amounts shown on this Website are in U.S. Dollars (USD), unless otherwise noted. Upon submitting an order for processing to purchase printing products, mailing services, design services or other services, you agree that all charges, taxes and shipping/handling fees will be paid by you with an approved payment method. Full payment, including shipping, is due at the time you place an order before processing can begin.
    2. We accept following payment types through our third party provider’s systems accessible from our Website: MasterCard, Visa, American Express, Discover and Paypal. Any postage paid on credit card is subject to a 5% convenience fee of the postage amount.
    3. We do not accept Cash on delivery ("COD") orders.
    4. Purchase orders will only be accepted for Government and Educational organizations upon approval of applications. PrintingCenterUSA reserves the right to approve or not approve any purchase orders or applications with or without cause at our discretion.
    5. Any customer requesting payment terms must fill out our credit application and may need to sign a personal guarantee to qualify. PrintingCenterUSA may pull any credit information available to us after an application has been submitted. PrintingCenterUSA may contact vendor references provided on or supplied with the application. It is at the discretion of PrintingCenterUSA to accept or reject any request for payment terms with or without cause.
    6. While PrintingCenterUSA tries to ensure accuracy, we also reserve the right at any time during the ordering, manufacturing, shipping or mailing process to correct any errors in pricing, promotions, or descriptions. PrintingCenterUSA reserves the right to correct, cancel or refuse to accept any order based on incorrect price, inaccurate applications, inaccurate promotional codes or any other reason pricing may be deemed inaccurate.
    7. Invoices unpaid after 30 days following invoice date are subject to a finance charge of 1.5% per month (18% Annum). PrintingCenterUSA reserves the right to use any and all means of collection available under applicable law to collect any amount past due. In the event that PrintingCenterUSA utilizes a collections agency or resorts to legal action to recover an unpaid balance, including reasonable attorney’s fees and costs, you agree to reimburse us for all expenses incurred to recover such unpaid balance, including reasonable attorneys’ fees and costs. If you fail to pay to pay on time, PrintingCenterUSA refers your account to a third party for collection, and a collection fee will be assessed and will be due at the time of the referral of the third party. The fee will be calculated at the maximum percentage permitted by applicable law, not to exceed 18 percent.
11. ADULT CONTENT
    1. Objectionable content in one person's eyes may simply be artistic expression to someone else and it is hard to make the distinction. PrintingCenterUSA is a small business and most of our work consists of non-suggestive materials without any type of nudity.
    2. PrintingCenterUSA may choose to print tastefully done nudes and boudoir orders. Example of acceptable nudes and boudoir orders include those that are properly lit, posed and composed.
    3. PrintingCenterUSA reserves the right to refuse to provide services or print any job involving nudity of any kind.
    4. PrintingCenterUSA will not accept files or print any job that it deems is suggestive or sexually explicit in any way, or if there is any doubt as to the age of the models.
    5. We will not produce or accept files that may have been deemed explicit for any of the following reasons:
       1. Any situations of nude sexual activity;
       2. Any content deemed pornographic in nature;
       3. Any nudity of a highly suggestive sexual nature; and,
       4. Any images depicting the harming of minors in any way including but not limited to content that violates state or federal child pornography laws, child exploitation laws and laws prohibiting the depiction of minors engaged in sexual contact.
       5. If it is unclear as to the age of any models we may provide materials to the proper authorities for further review. The option to provide services for any project is at the sole discretion of PrintingCenterUSA. We reserve the right to refuse to provide services with or without cause.
12. GENERAL PROVISIONS
    1. All sales are final, except as otherwise provided in this Agreement.
    2. PrintingCenterUSA reserves the right to refuse to provide services or print any job at any time throughout the process with or without cause, including if the Services requested by the Customer are deemed by PrintingCenterUSA as unlawful.
    3. PrintingCenterUSA reserves the right to subcontract all or any portion of an order to an outside vendor at its discretion without prior notice to you.
    4. All promotions advertised via email, online or any other forms of communication can only be applied once per order. In no situation can multiple discounts or promotions be used on the same order.
    5. Promotions are not subject to a 30-day expiration regardless of its application to any quote. All promotions can end at any time at the discretion of PrintingCenterUSA with or without cause.
    6. We cannot guarantee your order will have the exact number of the product you ordered; however, overage or under count will not exceed 5%.
    7. Samples of your product may be used for sales or marketing purposes.
    8. Electronic examples and images of your product may be used as examples and possibly other marketing purposes on our Site, social media or any other electronic marketing communication from PrintingCenterUSA.
    9. PrintingCenterUSA reserves the right to contact and market to any customer that has ordered from us via all possible channels of communication available.
    10. Your name may be included in our newsletter and promotional databases.
    11. If you request a digital flipbook or flipbook embed code, your flipbook page may rank in a Google search.
13. Referral Program

    As a Refer-a-Friend member (a “Referrer”), you are subject to PrintingCenterUSA’s Terms of Use and PrintingCenterUSA’s Privacy Policy (both available on our website), as well as the following additional Terms & Conditions for PrintingCenterUSA’s Refer-a-Friend program:

    1. Qualified Referral. A Qualified Referral is defined as a purchase made at www.printingcenterusa.com by a person (a "Referred Customer") who arrives to our website by clicking your Refer-a-Friend program link. You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals. To qualify, the order must be placed on the website.

    2. Referred Customer. The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address). The Referred Customer must be a new customer and cannot come from within the same household as the Referrer.

    3. Referral Rewards. For you to earn referral rewards as a Referrer, the Referred Customer must complete an order greater than $10 in total value, minus all fees including taxes, discounts, shipping, returns, chargebacks, fraudulent payments, and/or other 3rd party fees. Rewards apply to the Referred Customer’s first order only. The maximum earned amount per year for a Referrer is $5,000.

    4. Reward Payments. Rewards are payable in gift cards and account credit. The maximum Qualified Referrals earned per calendar year may be no more than 50 Qualified Referrals. As a Referrer, you are responsible for any and all tax liability resulting from Referral Rewards. The Referred Customer will get 15% off (up to $300 off).

    5. Eligibility. Eligibility is limited to individuals only. PrintingCenterUSA’s Refer-a-Friend Program cannot be used by businesses for affiliate lead generation as determined in PrintingCenterUSA’s sole discretion.

    6. No Spam. You must comply with all up-to-date “SPAM” laws. For example, emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from PrintingCenterUSA’s Refer-a-Friend program.

    7. Right to Close Accounts. PrintingCenterUSA reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the PrintingCenterUSA Refer-a-Friend program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation.

    8. Right to Cancel Program or Change Terms. PrintingCenterUSA reserves the right to cancel the Refer-a-Friend Program or to change these Terms & Conditions at any time in its sole discretion. Any unclaimed referral rewards will be forfeited at that time.

14. CANCELLATIONS
    1. In the event of any cancellation, you approve a cancellation fee, plus any extra chargeable amount for the work done or costs incurred by PrintingCenterUSA up to that point.
    2. Any time period of 21 days lapsed may constitute an automatic cancellation brought forth by PrintingCenterUSA and will also include a cancellation fee of $35.00.
    3. The customer will receive notice of such cancellation 5 days prior to the cancellation and will have the opportunity to discuss and finish the order within those 5 days. After 5 days, any refunds or charges will be processed, and the customer will receive the final notice of cancellation.
    4. At any time PrintingCenterUSA reserves the right to cancel an order when we deem the files do not meet our requirements for print ready files, with or without any attempt to have the files corrected or re-submitted by the customer.
    5. At the discretion of PrintingCenterUSA we may choose to cancel an order for any reason with or without cause. In such instances a cancellation fee will not be applied. Charges for work done to that point may apply.
15. INTELLECTUAL PROPERTY
    1. By submitting your order with PrintingCenterUSA, you guarantee that the printed matter is legal, and customer agrees to hold PrintingCenterUSA harmless in any suit arising regarding the legality of illustration or other printed materials that are degrading, libelous, harmful to reputation, or an infringement of trademark, trade name, trade secrets, and copyright laws.
    2. PrintingCenterUSA does not censor any material on our Website nor review material to determine whether it is in compliance with the law. PrintingCenterUSA shall have no liability for materials that are subject to copyright or trademark protections or that is otherwise in violation of the law. Materials may or may not have a copyright or trademark symbol but are still entitled to protection. It is entirely the responsibility of the user to know your sources before submitting your work for reproduction.
    3. PrintingCenterUSA does not control the Content provided or used by Customers and does not guarantee the accuracy, integrity or quality of the Content. PrintingCenterUSA shall not be liable to you for Content on our Website or in our marketing that you may find offensive, indecent or objectionable.
    4. The Customer agrees to compensate PrintingCenterUSA for all actual costs, liabilities, reasonable attorney fees, and any other expenses associated with any infringement action brought upon by failure to recognize or adhere to these policies.
    5. All materials and content on the Website are the intellectual property of PrintingCenterUSA and should not be used by anyone without the prior written consent.
16. PRINTINGCENTERUSA PROPERTY
    1. This Website content and software included in or made available through the PrintingCenterUSA Website including graphics, photographs images, logos, buttons, digital downloads, and data compilations are the exclusive property of PrintingCenterUSA and is protected by United States and International Property and Copyright Laws.
    2. PrintingCenterUSA has provided some downloadable products free for our customers to use in use of creating art for the sole purpose of using this art in purchasing products and services from PrintingCenterUSA. Any other use of these items provided on our Website without express written approval from PrintingCenterUSA is prohibited.
    3. Any communication, posts, ideas or suggestions sent to PrintingCenterUSA, verbal, written or submitted to us in any other way is nonexclusive and can be used by PrintingCenterUSA in any way they deem to use the content worldwide. You agree to grant the right to use such content, at our discretion. You represent and warrant that you own or otherwise control all the rights to the content that you provide; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify PrintingCenterUSA for all claims resulting from content you supply.
    4. PrintingCenterUSA has the right but not the obligation to monitor and edit or remove any activity or content. PrintingCenterUSA takes no responsibility and assumes no liability for any content posted by you or any third party. All comments, feedback suggestions or ideas presented to PrintingCenterUSA in any form are the exclusive property of PrintingCenterUSA. You are not entitled to any compensation for any comment, feedback, suggestion or idea that we may choose to act upon and use for any reason.
17. USE RESTRICTIONS
    1. You may only use this Website to make legitimate requests to purchase products or services offered.
    2. You agree to not use the Website for any illegal, fraudulent, false, or speculative purpose.
    3. All fraudulent use of the Site, including but not limited to, the use of fraudulent credit card information, is prohibited.
    4. Fraudulent users may be prosecuted to the fullest extent of the law.
    5. You may not use robots or other automated means to access this Site, unless specifically permitted by PrintingCenterUSA.
    6. You may not access or use our Website to gain knowledge for competitive or speculative purposes.
    7. You may not distribute or attempt to distribute any viruses or any computer code to or from the Website under any circumstances.
    8. You may not use the Website in any way that would result in harm to us or any user.
    9. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site.
    10. You will not use the Services in any way that will harm PrintingCenterUSA.
18. DISCLAIMER OF WARRANTIES
    1. PRINTINGCENTERUSA MAKES NO EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THE WEBSITE, THE SERVICE OR THE CONTENT.
    2. THE SITE, THE SERVICES AND THE CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, WITH REGARD TO THE WEBSITE, THE SERVICES, THE CONTENT, AND ANY PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED VIA THE WEBSITE.
    3. PRINTINGCENTERUSA DOES NOT WARRANT THAT THE WEBSITE OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT GUARANTEE THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE.
    4. TO THE FULLEST EXTENT PERMITTED BY LAW, PRINTINGCENTERUSA EXCLUDES ALL REPRESENTATIONS AND WARRANTIES RELATED TO THIS WEBSITE AND ITS CONTENTS AND SERVICES FOR WHICH IS, OR MAY BE PROVIDED BY ANY AFFILIATES OR ANY OTHER THIRD PARTY, INCLUDING IN RELATION TO ANY INACCURACIES OR OMISSIONS IN THIS WEBSITE AND/OR PRINTINGCENTERUSA’S LITERATURE.
19. GENERAL LIMITATION OF LIABILITY
    1. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CRAGO INC. OR PRINTINGCENTERUSA, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AFFILIATES (COLLECTIVELY, THE "COVERED PARTIES") - BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS WEBSITE OR WITH ANY DELAY OR INABILITY TO USE THIS WEBSITE OR OUR SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS WEBSITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
    2. IN NO EVENT SHALL THE COVERED PARTIES' BE LIABLE FOR ANY DAMAGES ARISING OUT OF YOUR USE OR INABILITY TO USE THE SERVICES OR THE WEBSITE; COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED, OR TRANSACTIONS ENTERED THROUGH OR FROM OUR SERVICES; THE UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSION DATA, STATEMENTS, OR CONDUCT OF ANY THIRD PARTY ON THE SITE; AND, ANY DELAYS IN THE RECEIPT OF ORDER FOR ANY REASON, OR ANY OTHER MATTERS RELATING TO OUR SERVICES.
    3. IN NO EVENT SHALL THE COVERED PARTIES' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT) ARISING FROM THIS AGREEMENT OR YOUR USE OF THE WEBSITE OR SERVICES, EXCEED THE ACTUAL AMOUNT PAID BY YOU TO PRINTINGCENTERUSA FOR THE REQUEST.
    4. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO CERTAIN USERS.
20. INDEMNIFICATION
    1. You agree to defend, indemnify and hold harmless PrintingCenterUSA, all parent and affiliated companies, joint ventures, business partners, licensors, employees, agents, and any third-party information providers to the Website from and against any and all claims, losses, damages, costs and expenses, (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or related to your use of the Website or Services, your breach of our Terms of Use and Terms & Conditions, any unauthorized access to any password-protected area of the Website using your password, any unauthorized access or use of any data or files provided to us, any image content being reproduced as part of your order, any misuse, or inability to use the Site, its Content or its Services.
    2. You agree to reimburse us for all reasonable costs, disbursements, fees, and attorneys’ fees we incur in responding to any lawful request to produce documents, data, information, or testimony about you, your Information or use of the Website and Services.
    3. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defense. You shall not settle any actions or claims on our behalf without our prior written consent.
21. LINKS TO THIRD-PARTY WEBSITES
    1. Our Website may contain links to websites that are not owned, operated or controlled by us or our affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Site.
    2. PrintingCenterUSA is not responsible for any content, materials or other information located on or accessible from any other website.
    3. PrintingCenterUSA does not endorse, guarantee, or make any representations or warranties regarding any other website, or any content, materials or other information located or accessible from such websites, or the results that you may obtain from using such websites.
    4. If you decide to access any other website linked to or from this website, you do so entirely at your own risk. PrintingCenterUSA is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
    5. Please review carefully third-party website’s policies and practices and make sure you understand them before you engage in any transaction. Claims, complaints, questions, or concerns regarding third parties should be directed to the third party.
22. CHANGES TO THE WEBSITE AND SERVICES
    1. PrintingCenterUSA reserves the right, for any reason, and at our sole discretion, to terminate, suspend or change any aspect of the Website including but not limited to content, prices, features, products, services or hours of availability. Any changes to the Website may be without notice or penalty. You agree that PrintingCenterUSA shall not be liable to you or to any third party for any such limitation, modification, change, suspension or discontinuance of any or all parts of the Site.
23. GOVERNING LAW AND VENUE FOR DISPUTES
    1. Any and all disputes relating to this Agreement, your use of the Website or any other PrintingCenterUSA service, are governed by, and will be interpreted in accordance with, the laws of the State of Montana.
    2. With use of the Site, services or products from PrintingCenterUSA you consent to the exclusive jurisdiction and venue of the state and federal courts located in the County of Cascade in the State of Montana for all disputes arising out of, or relating to, the Terms and Conditions and use of our Site, services, or products.
    3. In an action to enforce any obligation under this Agreement, the prevailing party is entitled to reasonable attorneys’ fees and costs.
    4. The website is hosted in the United States and the services sold on the website are intended to be sold to customers within the United States. If you access the Website from a location outside of the United States, you are responsible for compliance with local laws. You agree that you will not use the Website or Services in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
24. NOTICES
    1. Any notices sent from PrintingCenterUSA to the user shall be provided as an email and sent to the email address provided to PrintingCenterUSA by the user. Notice shall be deemed provided after the email has been sent unless PrintingCenterUSA receives notification that the email address is invalid. In such cases that the email cannot be sent or received, PrintingCenterUSA may choose to notify the user via USPS, to the physical address the user provided.
    2. Unless stated otherwise in the agreement, all notices provided to PrintingCenterUSA shall be sent to us by email info@printingcenterusa.com, or by mailing us. Notice shall be deemed provided after the email has been sent unless the email failed to send or deliver for any reason.
25. ENTIRE AGREEMENT
    1. These Terms and Conditions (including all of the policies and other Agreements described in this Terms and Conditions and our Privacy Statement, which are incorporated herein by this reference) contain the entire understanding of the parties regarding its subject matter and supersedes all prior and contemporaneous agreements and understandings between the parties regarding its subject matter.
    2. No act or failure to act shall constitute a waiver of any right or duty under this Agreement, unless expressly agreed to in writing by the parties.
    3. These Terms and Conditions are not assignable or transferable by you without the prior written consent of PrintingCenterUSA.
    4. You and PrintingCenterUSA are independent contractors, and no agency, partnership, joint venture, or employee-employer relationship is intended or created by these Terms of Service.
    5. Neither party may assign any of its rights or obligations hereunder without the prior written advance consent of the other party, except we may assign our rights or delegate any of its responsibilities to an affiliate or in connection with a merger, consolidation, or reorganization for the sale of substantially all of our assets.
    6. There are no third party beneficiaries to this Agreement.
    7. In the event that any one or more of the provisions of this Agreement shall be held to be invalid, illegal, or unenforceable for any reasons or in any respect, the remaining provisions shall remain valid and enforceable.
    8. To the extent any provision of these Terms and Conditions are deemed to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from the other terms of this Terms and Conditions, and such determination shall not affect the validity and enforceability of any other remaining provisions
    9. PrintingCenterUSA reserves the right to amend or modify these Terms and Conditions at any time.