No. To upload your files for your order, you must be logged in to your own account and have a file for your job ready to upload. This is also where you pay. However, if a TSR requests files that you do not have access to (maybe your designer has them), then whomever does have the files can forward the files to the TSR assigned to your order.
Tag: FAQ Body
Yes. In order to place an order you will need to log into your account. If you do not log into your account prior to selecting your product(s), then when you click “Order and Upload Files” you will be asked to log in. Once you are logged in you will be taken to the Review Cart screen and may proceed with your order.
Note: If you have a PrintingCenterUSA.com account, logging in before beginning your order will give you the best ordering experience.
Until you are logged into your account the website will not know which promo codes you have already used. Logging in after beginning the process may present error alerts or change your total.
We do not have the ability to have orders placed through the phone. Ordering online is the most efficient way for us to provide you with the fastest service for your order. If you have questions about different options needed for the online ordering process or are having technical difficulties, then please contact our customer service team at 800-995-1555 (9 am – 8 pm EST). We will be happy to help you!
PrintingCenterUSA cannot take payment over the phone or through email, only through a secure portal.
Click here for a step-by-step tutorial on how to place an order online.
Date of Approval + Turnaround Days + Shipping Transit Days = Delivery Date
Note: You must exclude weekends and holidays for both the Turnaround and Shipping days.
Use the maximum number of Turnaround Days for your equation.
When you are pricing your product on our online pricing tool, you can enter your zip code for a shipping quote. All of the available shipping options will show along with pricing and transit time. The price in the estimating tool is based on zip code only. In final checkout, the full address is used and this may cause your shipping cost to change.
When calculating your in-hand date, you will want to add the transit time with the production time plus one more day for proofing if ordered. All transit times and production days are calculated as business days and also excludes holidays.
For more information on shipping, click here.
There are some product considerations that PrintingCenterUSA may be ale to help with. To see if a product that you need is something we can help you with, please go to CUSTOM QUOTE and fill out a custom quote request. From there our team will review your request and will let you know whether or not the product is something we can provide to you.
Once your order has been placed, you will receive a confirmation email with your order specifications, an estimated in-hand date, and the name of your assigned Customer Service Representative. If you requested an Electronic – PDF proof, you will receive it within 24 hours of placing your order. If you ordered a Hard Copy Proof, your proof will be shipped within 24 hours of placing your order (arrival date depends on your selected shipping date). Your project will not begin production until after proof approval. Delaying proof approval will also delay your in-hand date.