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How long is my mailing list saved in my account?

PrintingCenterUSA reserves the right to store all supplied artwork and data files for any project we are involved with producing or servicing unless there is a specific, separate agreement, agreed to in writing by both PrintingCenterUSA and the User. PrintingCenterUSA reserves the right to delete storage of any supplied files at any time, at will, with or without cause or notice to you. PrintingCenterUSA is not responsible to store any supplied files for any period of time. PrintingCenterUSA recommends that you store any files that you wish to have access to or use at any point in the future. PrintingCenterUSA will make reasonable efforts to ensure that files stored by PrintingCenterUSA are not released or provided to any other parties except the user, or with the user’s explicit agreement in writing. If a situation arises where there is an unauthorized file release that materially affects you, then PrintingCenterUSA will notify you in accordance with applicable legal requirements. Please refer to our Terms and Conditions for more information.

Can I download my mailing list from my PrintingCenterUSA account?

You cannot download your files from your PrintingCenterUSA account. You may contact your CSR to check if your files are still available. However, PrintingCenterUSA reserves the right to delete storage of any supplied files at any time, at will, with or without cause or notice to you. PrintingCenterUSA is not responsible to store any supplied files for any period of time. PrintingCenterUSA recommends that you store any files that you wish to have access to or use at any point in the future. PrintingCenterUSA will make reasonable efforts to ensure that files stored by PrintingCenterUSA are not released or provided to any other parties except the user, or with the user’s explicit agreement in writing. Please refer to our Terms and Conditions for more information.

What is a Moves Report?

A moves report shows customers on your mailing list who have moved and then their address is automatically updated for your mailing. You may want to update your database as well. You may also choose to NOT mail to the new address if they are no longer in your targeted area. Simply let your CSR know which addresses you do not want to mail to.

If you want to use “Or Current Resident” instead of the updated address, then leave a note during the ordering process.

Example of Moves Report Format:

Moves Report Format

Move Type: I = Individual F = Family B = Business

What if the addresses in my list are incorrect?

PrintingCenterUSA is not responsible for the accuracy of your mailing list or shipments failed due to errors made by the customer. If you know there are incorrect addresses in your list, either correct them or remove them before submitting your list.

However, our mailing department runs your mailing data through NCOA (National Change of Address) and CASS (Coding Accuracy Support System) certification to update your list to the most current and accurate information available. This ensures your recipients receive your mailings in a timely fashion and you enjoy the lowest postage rate available to you.

We can provide a Data Proof at an extra charge. A data proof consists of a PDF proof showing you how the labels will look on the mailing piece. At no extra charge, you will receive an Errors Removed Report and a Move Report if either are generated. Contact your CSR to request a Data Proof, Errors Removed Report, and/or a Move Report or leave a note in the “Notes” section during checkout.