To request a hard copy proof, all you have to do is select either “Hard Copy (Overnight)” or “Hard Copy (2nd Day Air)” on our Online Pricing Tool. Charges will apply for all Hard Copy Proofs. Your hard copy proof will be sent within 24 business hours of receiving the print ready files. These timeframes are valid for print-ready files only. If there are issues with your files, a representative will quickly alert you.
To request an electronic proof, all you have to do is select “Electronic – PDF” as your Proof option on the Online Pricing Tool. Once you have placed your order and have uploaded your files, you will be sent a proof within 24 business hours. These timeframes are valid for print-ready files only. If there are issues with your files, a representative will quickly alert you.
If, for a reorder, you are asked to reupload your files, then we either no longer have the files from your original order or the original files from you rorder have been compromised.
If you have rejected the proof we provided for you based on your original files, then you will need to reupload corrected files. You can only reupload files after you have rejected your proof. To reupload your files, login to your account, click the “Orders” tab, select your order, then upload.
If you cannot upload your file, then it may be saved in the wrong format. PrintingCenterUSA requires a Print-Ready PDF for your art files. We can also accept TIFF, .JPEG, .INDD, .PSD, .AI and .EPS file formats if you cannot save your file as a PDF.
You can upload files to your jobs up until you have been sent a proof for your approval.
Please alert your CSR that you have submitted a new file. For tutorials on how to upload your file, click here.
Please keep in mind that mailing in your files will affect your project timeline. Production of your project does not begin until after we have received your files, you have approved the provided proof, and your payment has been cleared.
No. Click here for a step-by-step tutorial on how to upload your files.
Yes. You can send in a disc or a USB containing your file, contact information, and Estimate Number to the following address: 117 9th St North, Great Falls, MT 59401
Please keep in mind that mailing in your files will affect your project timeline. Production of your project does not begin until after we have received your files, you have approved the provided proof, and your payment has cleared.
PrintingCenterUSA tries to store your file for up to one year, but we highly recommend that our customers save their files on their own.
PrintingCenterUSA reserves the right to delete storage of any supplied files at any time, at will, with or without cause or notice to you. PrintingCenterUSA is not responsible to store any supplied files for any period of time. PrintingCenterUSA recommends that you store any files that you wish to have access to or use at any point in the future. PrintingCenterUSA will make reasonable efforts to ensure that files stored by PrintingCenterUSA are not released or provided to any other parties except the user, or with the user’s explicit agreement in writing. Please refer our Terms and Conditions for more information.
