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Why is there an additional fee for reuploading, when I didn’t approve the proof?

Please realize time and effort has been expended on your project and a small reprocessing fee will be charged to your account. Per our Terms & Conditions, it is your responsibility to review your artwork carefully before submitting your files. Whether you are changing one word or all the pictures on 36 pages, the file has to be reprocessed on our end. The minimum charge for any new file submission adjustment is $15.00.

When will I receive a refund?

Any approved refunds will generally take 4-7 business days after the refund has been approved. Once processed PrintingCenterUSA does not have any control as to how long it takes your bank to recognize the refund and apply the refund back to your account.

Keep in mind that your “My Account” order status on PrintingCenterUSA.com may not reflect the actual status of your refund. Contact your CSR to determine the refund status.