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Why did my credit card get declined?

There are a few possible reasons, such as typing errors while entering your information, insufficient funds, exceeding your daily spend limit, or incorrect expiration dates. If this occurs, you will an alert will pop up telling you so. If it cannot be resolved by reentering your information or checking your funds, then we recommend that you contact your bank for further assistance.

Can I receive a price estimate before ordering?

Certainly. Our online system provides all the options and pricing that we have available to you. You can also save the quote and the price will remain valid for up to 30 days with some exceptions (Terms & Conditions). The quote will be saved to your account and you can go into your account and select the quote when you are ready to place your order and upload files.

Can I input my credit card information while someone else uploads my files?

No. To upload your files for your order, you must be logged in to your own account and have a file for your job ready to upload. This is also where you pay. However, if a TSR requests files that you do not have access to (maybe your designer has them), then whomever does have the files can forward the files to the TSR assigned to your order.

Do I have to log in to my account to place an order?

Yes. In order to place an order you will need to log into your account. If you do not log into your account prior to selecting your product(s), then when you click “Order and Upload Files” you will be asked to log in. Once you are logged in you will be taken to the Review Cart screen and may proceed with your order.

Note: If you have a PrintingCenterUSA.com account, logging in before beginning your order will give you the best ordering experience.

Until you are logged into your account the website will not know which promo codes you have already used. Logging in after beginning the process may present error alerts or change your total.