To view your order history, login to your PrintingCenterUSA account. Click “Orders” and your order history will populate.
Tag: FAQ Body
For a Reorder with New Files, you can make changes to any of your order specifications except for the binding type (for multi-page products such as Booklets and Catalogs).
For an Exact Repeat Reorder, you can change your order specifications except for the size, binding, number of pages, or any other design aspects determined by your original files.
If your Reorder was originally designed in the Online Design Tool, then you cannot make changes to the size, binding, number of pages, or any other design aspects determined by the original design. These aspects are locked in any Online Design Tool order.
If you would like to reorder a previous order, you must first login to the My Account section on PrintingCenterUSA’s website. Navigate to the Orders tab and find the job you would like to reorder. If this order has already completed its shipment, then there will be an option to Reorder as an Exact Repeat or with New Files.
Reorder -Exact Repeat-
This option is ideal if you don’t need to upload new files and want to print the exact same file as the original order. You will not need to upload new files and will be proceed through checkout by clicking the “REORDER – EXACT REPEAT” button on the pricing tool in your account.
Reorder -New Files-
This option is ideal if your order specifications (i.e. paper type, quantity, etc) will all be staying the same, but you have new files. This is common for magazine publications. In this case, you will proceed to checkout from your My Account area by clicking “REORDER – NEW FILES”
Yes. As long as you have not approved your proof yet, then you can still make changes to your paper options. No changes to your order can be made after you have approved your proof. Additional charges for this change will apply.
Changes to your turnaround time and shipping method/details can be made up until proof approval. To make a change, contact your CSR immediately.
Yes. We want you to be satisfied with the product we print for you. If your artwork isn’t exactly the way you want it to be after receiving your proof, reject the proof and upload a revised file. If you have already received a proof (PDF or hard copy) and rejected it, please realize time and effort has been expended on your project and a minimum processing fee of $15.00 will be charged to your account.
If you designed your product on our Online Design Tool or are ordering Business Cards, your design is pre-approved and you will not receive a Digital or Hard Copy Proof.
Review your artwork carefully before submitting files. Whether you are changing one word or all the pictures on 36 pages, the file has to be reprocessed. No changes to your order can be made after you have approved your proof.
You can request a faster turnaround if:
- It is within our capabilities for your project
- You have not approved your proof yet. No changes to your order can be made after you have approved your proof.
- You are willing to pay for the expedited production and/or shipping costs associated with your request.