Why did I get a notification about errors in my file?
All print-ready files get a 45 point inspection by both a computer and a human to ensure the best possible quality. If we do happen to find a problem, we will notify you via email. After your order has been placed, a PDF proof will be prepared and the notification for the proof will be sent to you via email within 2-6 business hours. If our checklist finds errors in your files, you will be notified of them when you receive your proof. If you would like to make changes to your art file, you will have to reject your PDF proof and upload your corrected files. Please refer to the File Preparation section to help resolve any errors with your files.